Legal and policies
Legal & Policies
Clear, accessible policies for using HealthRam, protecting personal data, understanding healthcare limitations and resolving service concerns.
Draft under legal review. This policy is not yet final.
| Policy | Route | Purpose |
| Terms & Conditions | /legal/terms | Rules for website, account and service use. |
| Privacy Policy | /legal/privacy | How personal and health-related data is collected, used, shared and protected. |
| Cookie Policy | /legal/cookies | Cookies, similar technologies and consent choices. |
| Medical & Healthcare Disclaimer | /legal/medical-disclaimer | Limits of platform information and emergency/clinical guidance. |
| Cancellation, Return & Refund Policy | /legal/refunds | Order, service and refund rules. |
| Shipping & Delivery Policy | /legal/delivery | Service areas, delivery expectations and exceptions. |
| Grievance Redressal & Contact | /legal/grievance | How complaints and privacy concerns are submitted and tracked. |
Existing policies linked from the footer
- Accessibility — /accessibility.
- Important Notices — /resources/notices.
- Help Center and Contact Us — /help and /help/contact.